with Alacrity and Professionalism
Yes, a contract is necessary to prevent misunderstandings. The contract can be tailored for your situation.
I am in Hibbing, MN in the Iron Range (mining) area. That’s about 3 and a half hours north of Minneapolis/St. Paul and about an hour and a half south of the Canadian border. We enjoy moderate summers and really, really cold winters.
With alacrity and professionalism, I provide polite, efficient, accurate customer service to your clients Your Way. I am honest and straight-forward. I especially enjoy working with coaches, mentors and teachers using back-end tools to provide excellent customer service Your Way. See my Services & Rates page for more information.
I generally do not work weekends, but arrangements can be made for me to assist with specific tasks over the weekend. See my Services & Rates page for current rates.
I work from 7 to 4 Central Time, Monday thru Friday. I will work on the weekend with prior arrangement for an additional fee.
I can help you to maintain your website content. If you need major changes to the underlying structure you will want to use a web-site developer. I use Dreamweaver to download website content, update it and then put it back online. Or I can use WordPress to update your content online.
I realize that clients are the foundation of your for-profit business and will strive to maintain a courteous and professional relationship with them.
While customers may not always be right, they always get the benefit of the doubt and are treated with respect. How I specifically handle each case will depend on you as I will always do it Your Way.
See the Services & Rates page.
Yes, I am an excellent proofreader and I love to proofread my clients’ content. See my Services & Rates page for current rates.
You can reach me via email or phone during my business hours. Contact
www.thinkingdirections.com—Jean Moroney’s fabulous site full of thinking tactics for ambitious people
iThemes—a great training resource for WordPress
GoDaddy.com—great customer service for everything you will need for your site
Snagit—the easiest way to take and edit screen shots to include in your communications
Zoom.us—web conferencing made easy
InstanceConference.com—a straightforward conferencing tool
Calendly—a very straightforward, easy to use basic scheduling tool
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